Cynarolex - Malaysia city guides and local routes platform

Acceptance of Terms

By accessing and using the Cynarolex site and its city guide resources, you confirm your acceptance of these Terms and Conditions and agree to comply with all additional posted policies. If you disagree with any provision, please do not use our website.

Key Definitions

The following terms are used across the site and policy documents for clarity:

“Service” means city guides, routes, support features, and all related travel resources available on the site.

“User” refers to anyone visiting, accessing, or interacting with Cynarolex for information and guidance.

“Content” includes written guides, route maps, articles, and user-submitted feedback.

“Personal Data” is any information relating to an identifiable individual, such as contact or usage details.

Permitted Service Usage

The information found here is for personal travel planning and general reference in Malaysia. Commercial use, duplication, or redistribution except as allowed by law or written permission is not permitted.

Eligibility

By using this service, you confirm you are at least 18 years old or have legal consent from a guardian. Malaysian and international travelers must comply with local laws during any city visit.

Access for under-18s must be supervised.

User Responsibilities

You are responsible for lawful, safe, and considerate use of this service. Please adhere to these standards:

Provide accurate, honest information in route requests or reviews.

Respect other users, site staff, guides, and local Malaysian communities.

Do not misuse content, route maps, or features for commercial gain.

Follow all applicable travel laws and respectful conduct guidelines on site and in every city.

Prohibited Uses

Users must avoid any illegal, disrespectful, or abusive use of the website or content.

Uploading false, misleading, or inappropriate content or reviews.

Copying, distributing, or selling guides without permission.

Using our site to send spam or unauthorized advertisements.

Attempting to hack, disrupt, or bypass the site’s security.

Disregarding route rules or guidance designed for safety.

Intellectual Property Rights

All site content, layout, media, and route materials, unless specified otherwise, are the property of Cynarolex or licensed partners. Users may not copy or use materials except as permitted for personal, non-commercial planning.

User Content Policies

Content submitted such as reviews or route suggestions remains yours, but you grant us permission to use for improving this service.

Your Content Rights

You can request removal of your content at any time, subject to technical constraints and legal requirements.

Privacy and Data Policy

Personal information collected is subject to our Privacy Policy, which outlines how data is handled and protected for Malaysian users. Please review these details and reach out with questions or concerns.

View Privacy Policy

Service Disclaimer Notice

Our guides are for informational and planning purposes only. Outcomes and experiences may vary for each traveler.

Important Reminder

Results may vary. We encourage good judgment when using route suggestions or advice, and local circumstances may impact travel.

Liability Limitations

We are not responsible for travel losses or issues stemming from using our guides, except as mandated by Malaysian law.

Indemnification

By using the site, you agree to hold us harmless from claims and liabilities resulting from user misuse or breach of these Terms and Conditions.

How Disputes Are Handled

Any dispute or claim regarding this site, its services, or materials shall be addressed according to these procedures:

Arbitration

First, both parties will aim for informal resolution; if unresolved, disputes move to confidential arbitration under Malaysian law.

These measures aim to resolve issues promptly and fairly.

Online Dispute Resolution

If you are an EU resident, you can access alternative dispute resolution channels via the official ODR platform. Visit the link for more details.

Learn about ODR here

Severability

If a rule is deemed illegal, it will not affect the rest of these Terms, which remain in force.

Entire Agreement

Except for specific written addendums, these Terms form the full agreement for using Cynarolex services.

Applicable Law and Jurisdiction

Governing law is that of Malaysia. The courts of Malaysia have exclusive jurisdiction unless stated otherwise.

Termination

We may suspend or end your access at any time if you breach these Terms. Affected content and data may be deleted where lawful.

Modifications

Site terms may be updated occasionally. Continued usage means you accept the newest version in force.

Reach Out to Us

Questions about these Terms or our site? Contact our support team anytime through provided channels.

Support email: content@cynarolex.sbs

Hotline: +6017-050 1426

Mailing address: Standard Chartered Building, No. 2 Beach Street, George Town, Penang 10200 Malaysia

Terms and Conditions of Service