Cookie Policy

This Policy explains how cynarolex.sbs uses cookies and similar technologies to operate the site and support your route planning or guide experience in Malaysia.

What Are Cookies?

Cookies are small files stored on your device that collect preferences, usage data, and help tailor your site experience. They support travel planning, guidance, and analytics on our site.

Types of Cookies We Use

Cookies can have different roles in supporting user experience and website operation:

Necessary Cookies

Essential for allowing navigation around the site, saving your session choices, and supporting basic guide functionality. Disabling these may impact experience.

Expires after session ends or one month

Functional Cookies

Remember your local preferences, saved routes, or device settings for a smoother user experience each time you visit.

Stored for up to six months

Analytics Cookies

Track site performance, detect issues, and inform us which city guides and features are most useful for improving content.

Kept for up to two years

Marketing Cookies

Used to share new route options or features based on user interests; these are strictly opt-in and non-intrusive.

Expires within six months

How We Use Cookies

Cookies help us provide reliable travel planning and route guidance.

  • Analyze how users interact with our guide features and route pages
  • Remember your route choices and interests for future visits
  • Support secure login and requests where applicable
  • Improve the effectiveness and relevance of site content

Your Cookie Rights

You may review, restrict, or delete cookies at any time to control how your data is used on our site.

Your GDPR Cookie Rights

For EU users, these rights apply as outlined by the General Data Protection Regulation:

  • Request information about our cookies
  • Delete or restrict cookies on your device
  • Object to non-essential cookies

Your CCPA Cookie Rights

California users are entitled to certain rights under the CCPA:

  • Request details about collected cookie data
  • Opt out of cookie-based sharing
  • Ask for data deletion related to cookies

Your LGPD Cookie Rights

Brazilian users’ rights are protected under the LGPD as follows:

  • Access information about cookies processed
  • Revoke consent at any time
  • Request correction or blocking of cookie data

Managing Cookies

You have choices when it comes to storing or deleting cookies from your device.

Browser Settings & Cookies

Browsers allow you to control cookies directly in their privacy settings.

  • Block all or selected cookies as needed
  • Set auto-delete preferences for unwanted cookies
  • View, export, or remove cookies individually

Note: Blocking certain cookies may affect use of route features.

Third-Party Cookies Notice

We only permit third-party cookies that enhance guide functionality or support necessary analytics and never for unauthorized advertising.

Contact Us About Cookies

For cookie-related concerns or help, please reach our privacy team through the online form or official contact details provided.

Support email: content@cynarolex.sbs

Contact line: +6017-050 1426

Company address: Standard Chartered Building, No. 2 Beach Street, George Town, Penang 10200 Malaysia

Policy Changes and Updates

Changes may be made to this Cookie Policy at any time, reflecting regulatory and site adjustments. The updated date will be posted online.

Last updated: January 14, 2026